“In my line of work if I make a mistake, we have take two,” actor Dennis Quaid told reporters at the annual meeting of the Association of Health Care Journalists. “If you’re a healthcare professional and make a mistake you could kill somebody.”(full WSJ article here)
As we posted on last month, five months ago, Dennis Quaid's newborn twin babies
were given almost fatal overdoses
of an injectable anticoagulant in
LA's Cedars-Sinai hospital. The babies were given nearly 1,000 times
the normal 10-unit does of the drug Heparin.
While the twins have fortunately recovered, California regulators have
fined the hospital $25,000 for giving overdoses of the blood-thinning
drug to three children (two of which were Quaid's twins), with the
California Department of Public Health concluding that it was due to
failure of the staff at Cedars-Sinai to follow their own procedures.
Since that time, in order to take action, Quaid and his wife started The Quaid Foundation, along with suing Baxter International--maker of the blood thinner involved--over its labeling and packaging of
heparin. In a segment in March, Baxter told CBS’ 60 Minutes that
"The error in the Quaid case rests with the hospital and its staff
“because the product was safe and effective, and the errors, as the
hospital has acknowledged, were preventable and due to failures in
their system.”
Quaid is no doubt a highly significant and
influential patient safety advocate for us all. After all, his celebrity
status provides a unique and very public platform to bring the issue
front and center to the public discourse. Just as we stated when we began this blog, "To improve patient safety practices--and significantly
decrease preventable medical errors--necessitates communication as much
as it does innovation."
For Quaid the near-death experience has been all too sobering with him professing, “I’d never allow a friend or a
family member ever to be in a hospital alone."
All told, what Quaid can do in communicating the current problems and pitfalls, businesses can do in innovating protocols and solutions. Moreover, through our innovation of always-on, 24/7 auditing technology, HVA provides constant monitoring of many patient safety protocols and processes. The result? Neither Quaid's loved ones, nor any member of the public, needs ever be in a hospital "alone."
(HVA results cited here. Process that HVA monitors located here. More information located here.)
Photo Credit: Wall Street Journal Health Blog